Cookie Policy
Last updated: February 7, 2026
This Cookie Policy explains how Zemrato ("we", "us", or "our") uses cookies and similar tracking technologies when you visit or use our website at zemrato.com or any of our related services. By continuing to use our website, you acknowledge that you have read and understood this policy.
1. What Are Cookies
Cookies are small text files that are placed on your device — computer, tablet, or mobile phone — when you visit a website. They are widely used to make websites work more efficiently, to remember your preferences, and to provide information to the website owner.
Cookies can be session cookies, which are deleted when you close your browser, or persistent cookies, which remain on your device for a defined period or until you delete them manually.
In addition to cookies, we may use similar technologies such as web beacons, pixel tags, local storage objects, and scripts. This policy applies to all such technologies collectively referred to as "cookies" unless stated otherwise.
2. Types of Cookies We Use
We use the following categories of cookies on our website:
2.1 Strictly Necessary Cookies
These cookies are essential for the website to function properly. They enable core features such as secure login, session management, and access to protected areas of the site. Without these cookies, services you have requested cannot be provided. These cookies do not require your consent and cannot be disabled through our cookie settings.
2.2 Performance and Analytics Cookies
These cookies collect information about how visitors use our website, including which pages are visited most often, how long users stay, and whether they receive error messages. All information collected is aggregated and anonymous. We use this data to improve how our website works and to understand overall usage patterns.
2.3 Functional Cookies
These cookies allow the website to remember choices you make, such as your language preference, display settings, or login details, to provide a more personalised experience. The information these cookies collect may be anonymised and they cannot track your activity on other websites.
2.4 Targeting and Advertising Cookies
These cookies are used to deliver content and advertisements relevant to your interests. They may be set by us or by third-party providers whose services we have added to our pages. They track your browsing activity across websites to build a profile of your interests. If you do not allow these cookies, you will see less targeted advertising.
2.5 Third-Party Cookies
Some cookies on our site are placed by third-party services that appear on our pages. These third parties may include analytics providers, advertising networks, and embedded content providers. We do not control these third-party cookies. Please refer to the respective third-party privacy and cookie policies for more information.
3. Specific Cookies Used
The table below provides details about the primary cookies used on our website:
| Cookie Name | Type | Purpose | Duration |
|---|---|---|---|
| session_id | Strictly Necessary | Maintains your authenticated session while you are logged in | Session |
| csrf_token | Strictly Necessary | Protects against cross-site request forgery attacks | Session |
| _ga | Performance | Registers a unique ID used to generate statistical data on website usage | 2 years |
| _gid | Performance | Registers a unique ID used to generate statistical data on website usage | 24 hours |
| _gat | Performance | Used to throttle request rate to the analytics service | 1 minute |
| user_prefs | Functional | Stores user interface preferences such as language and display settings | 1 year |
| cookie_consent | Strictly Necessary | Records your cookie consent preferences | 1 year |
This list may not be exhaustive. Additional cookies may be placed by third-party services integrated into our platform. We review and update this table periodically.
4. How We Use Cookie Data
Information collected through cookies may be used for the following purposes:
Service operation: To ensure the website and platform function correctly, maintain your session, and provide the features you use.
Analytics and improvement: To understand how visitors interact with our website, identify technical issues, and improve usability and content.
Personalisation: To remember your settings and preferences so you do not have to reconfigure them on each visit.
Security: To detect and prevent fraudulent or unauthorised activity, protect your account, and maintain the integrity of our services.
Communications: To understand the effectiveness of our communications and tailor future messages where applicable.
5. Your Choices and Controls
5.1 Cookie Consent Banner
When you first visit our website, you will be presented with a cookie consent notice that allows you to accept or decline non-essential cookies. You can change your preferences at any time by accessing the cookie settings option available on our website.
5.2 Browser Settings
Most browsers allow you to control cookies through their settings. You can choose to block all cookies, delete existing cookies, or receive a notification before a cookie is stored. Please be aware that blocking certain cookies may affect the functionality of our website and may prevent you from accessing some features.
The following links provide guidance on managing cookies in common browsers:
Google Chrome: Settings → Privacy and security → Cookies and other site data
Mozilla Firefox: Options → Privacy and Security → Cookies and Site Data
Safari: Preferences → Privacy → Manage Website Data
Microsoft Edge: Settings → Cookies and site permissions
5.3 Opt-Out from Analytics
If we use third-party analytics services, you may be able to opt out of data collection by those services directly. For example, Google Analytics offers a browser add-on that prevents data from being sent to Google Analytics across all websites.
5.4 Do Not Track
Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want your online activity tracked. Our website currently does not alter its behaviour in response to DNT signals, as no universal standard has been adopted for interpreting such signals. However, you can use the cookie management tools described above to limit tracking.
6. Cookies and Personal Data
Some cookies may be associated with personal data, particularly where they are used to identify a logged-in user or to track behaviour across sessions. Where cookies process personal data, such processing is governed by our Privacy Policy, which describes the legal bases for processing, your rights, and how to exercise them.
We take reasonable technical and organisational measures to protect data collected through cookies from unauthorised access, alteration, or disclosure.
7. Third-Party Services and External Links
Our website may contain links to third-party websites or integrate third-party tools, plugins, and services. These third parties may set their own cookies independently of us. We have no control over and are not responsible for the cookies or privacy practices of third-party websites. We encourage you to review the cookie and privacy policies of any third-party sites you visit.
8. Retention of Cookie Data
Cookies are retained for the periods specified in the cookie table above or as otherwise determined by the cookie type. Session cookies expire when you close your browser. Persistent cookies remain for their defined duration unless you delete them earlier. We periodically review cookie durations to ensure they remain proportionate to their purpose.
9. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in technology, applicable law, or our practices. When we make material changes, we will update the "Last updated" date at the top of this page. Where required by applicable law, we will notify you of significant changes or seek renewed consent. Your continued use of our website after any changes constitutes your acknowledgement of the revised policy.
We encourage you to review this page periodically to stay informed about how we use cookies.
10. Contact Us
If you have any questions, concerns, or requests regarding this Cookie Policy or our use of cookies, you may contact us using the details below:
Zemrato
348 Jurong East Ave 1, Block 348, Singapore 600348
Email: [email protected]
Phone: +65 6338 1032
Website: zemrato.com
We will endeavour to respond to all enquiries within a reasonable timeframe.